Contact

Talk to the team behind Vasl AI.

Whether you want pricing, a walkthrough of the live dashboard, help with an account, or to discuss a partnership, send us a message and a real person will reply within one business day.

Email

sales@vaslai.comSales, demos and general enquiries

Phone

+44 (0)20 8470 4967Monday to Friday, 9:00 to 17:30 UK time

Office

184 High Street North, East Ham
London, E6 2JA, United Kingdom

Visits by appointment

Response time

Within one business day for new enquiries. Active trial and account issues are handled first.

Send a message

How can we help?

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Business email *Enter your business email.

Phone number

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Company *Enter your company name.

Topic *Choose a topic.

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Please confirm you agree before sending.

What happens next

Three steps from message to answer

No ticket queues, no auto-responders that go nowhere.

We read it

Your message lands with the team that owns that topic: sales, support, partnerships or privacy.

We reply within a business day

You'll get a direct answer from a named person, not a generic acknowledgement.

We book a call if it helps

For demos and pricing we'll offer a 30-minute walkthrough of the live dashboard on your own data domains.

Our office

Find us in East Ham, London

Vasl AI, a QALB Holdings company

184 High Street North

East Ham, London, E6 2JA
United Kingdom

Nearest station: East Ham (District and Hammersmith & City lines)
Office hours: Monday to Friday, 9:00 to 17:30 UK time
Visits by appointment. Email ahead and we'll confirm a slot.

Get directions Call the office

FAQ

Before you write to us

How quickly will someone reply? +

We reply to every message within one business day, Monday to Friday. Requests about an active trial or a live account are handled first.

Can I book a demo instead of filling in a form? +

Yes. Choose "Free trial or demo" as your topic and tell us a few times that suit you. We'll confirm a 30-minute walkthrough of the live dashboard by email.

I'm already a customer and need technical support. Is this the right place? +

It is. Pick "Technical support" as the topic and include your account email and a short description of the issue. Existing customers can also use the support address in their onboarding pack.

Do you handle data-protection or privacy requests here? +

Yes. Select "Data or privacy request". Requests to access, correct or delete personal data are handled under our Privacy Policy and answered within the statutory timeframe.

Where are you based? +

Vasl AI is based at 184 High Street North, East Ham, London, E6 2JA, United Kingdom. Our team works with clinical, pharma, device and cosmetics customers across the UK, EU, US and Asia.

Not ready to talk yet?

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